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Top-Themen

Das Hausrecht im Online-Shop: Befugnisse und Grenzen

Online-Händlern steht auf ihren Präsenzen ein virtuelles Hausrecht zu. Doch welchen Grenzen unterliegt es und wie wird es korrekt ausgeübt?

9 min

Hausrecht im Netz: Muster zur wirksamen Durchsetzung – So schützen Sie Ihren Shop

Online-Händlern steht auf ihren Internetpräsenzen ein virtuelles Hausrecht zu, in dessen Ausübung sie störende Kunden abweisen können. Wir stellen Muster zur wirksamen Durchsetzung hausrechtlicher Befugnisse bereit.

10 min

Gesetzesentwurf: Kommt ein strafbarer digitaler Hausfriedensbruch?

Heutzutage lesen wir fast täglich von Cyberangriffen und den immensen Schäden in Milliardenhöhe, die sie pro Jahr anrichten. Um uns besser zu schützen, brachte nun der Deutsche Bundesrat einen Gesetzesentwurf zum Digitalen Hausfriedensbruch in den Deutschen Bundestag ein.

5 min

Muster zur wirksamen Ausübung des Hausrechts im Online-Shop

Auch online können Händler ihr Hausrecht geltend machen und Bestellungen unerwünschter Kunden ablehnen. Manche Kunden bleiben jedoch hartnäckig und nutzen automatisierte Bestellprozesse, um diese Ablehnung zu ignorieren.

2 min

(Virtuelles) Hausrecht: BGH ändert seine Rechtsprechung

Online-Händlern steht auf ihren Internetpräsenzen ein virtuelles Hausrecht zu, wie die Rechtsprechung in der Vergangenheit mehrfach bestätigt hat. Doch unter welchen Bedingungen kann das (virtuelle) Hausrecht ausgeübt werden?

7 min

Und raus bist Du: Zulässigkeit der Kundensperrung wegen übermäßiger Retouren?

Retouren verursachen Aufwand, doch dürfen Händler Verbrauchern wegen hoher Retourenquoten künftige Bestellungen verweigern?

7 min 4

Kundenkontosperre per AGB? OLG Köln kippt weit verbreitete Klausel

Kundenkonten zu sperren klingt einfach – rechtlich ist es das nicht. Das OLG Köln hat nun entschieden, wann Sperr-Klauseln in AGB unwirksam sind.

4 min

Praxisanleitung zur Durchsetzung hausrechtlicher Befugnisse im Online-Shop + Musterformulierungen

In Ergänzung des Ratgebers zur wirksamen Ausübung des Hausrechts im Online-Shop stellen wir eine kurze Handlungsanleitung zur Durchsetzung der wichtigsten hausrechtlichen Befugnisse bereit.

10 min 1

Virtuelles Hausrecht im Online-Handel: Wann dürfen Händler Kunden ausschließen?

Während stationäre Händler unliebsame Kunden per Hausverbot ausschließen können, ist die Rechtslage im Online-Handel komplexer. Ob und wann sich Händler auf ein „virtuelles Hausrecht“ berufen können, hat die Rechtsprechung nun konkretisiert.

4 min

Du kommst hier net rein! – virtuelles Hausverbot

Ein „virtuelles Hausverbot“ in Gestalt einer automatischen Sicherheitsmaßnahme, welche die Sperrung der IP-Adresse bewirkt, ist grundsätzlich zulässig. Das entschied das OLG Hamm in seiner Entscheidung vom 10.06.2008 (Az.: 4 U 37/08).

3 min 1

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Server name	staging.itrk.dev
Http Host	staging.itrk.dev
Hostname	itrk.dev
Datum/Zeit	2026-01-15T18:38:50+01:00 (1768498730)
Git branch	feature/trustwidget
CMS Pfad	/var/www/vhosts/itrk.dev/itrk/it-recht-kanzlei/cms/staging
Datenbank	itrk_staging (itrk_staging@127.0.0.1:3306)

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